In a world where truth and fiction are increasingly difficult to tell apart, we rely on certain people to sift through the disinformation and bring us to a greater understanding.

Jason Allen has been helping public transit, municipal, and sustainable transportation employees learn the information they need to know for over a decade, offering concise, engaging training courses grounded in expertise and built on a solid understanding of Adult Learning principles.

Described by former colleagues and participants as “an exceptional trainer,” “a gifted communicator” and an “innovative thought partner” Jason has the skills and experience to take complex subjects and distill them into engaging, easy to understand training courses that stick in participants minds long after they have left the classroom or stepped away from their computer.

Contact Jason today for more information about how he can help you increase you and your team’s understanding of customer/passenger de-escalation, customer service and sustainable transportation.

What We Do

Third Way Consulting offers a range of training programs to suit public transit workers, transportation professionals, and front line municipal employees. Jason Allen will develop customized training solutions according to your specific needs, or lightly tailor existing programs to reflect your branding and specific scenarios.

Programs that Jason has offered in the past include:

Stakeholder Relations – Personas and Strategies

Customer De-Escalation

Customer Service Fundamentals

Social Media for Public Sector Organizations

Introduction to Public Transit (Principles and Operations)

Jason is also available for keynote presentations on a range of sustainable transportation ideas, and will work with your event programming team to craft a presentation that is engaging and informative.

Inquire today about a custom or off-the-shelf solution for you or your organization.


Jason Allen has been working in the active transportation industry for nearly a decade.  A life long transit enthusiast, Jason has brought his passion for sustainable transportation to organizations such as GO Transit and the Canadian Urban Transit Association.

An award winning innovator, Jason’s training courses and webinars have received accolades from colleagues and customers alike.  Described as “a gifted communicator. He excels at distilling complicated information into something you can process…” Jason’s courses and adult learning offerings are a valuable tool in stakeholder engagement, new hire onboarding, customer de-escalation, or just increasing the overall knowledge and skills of your team.


Jason Allen


jason @ jasonAallen.ca

(905) 920-4954